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Blog post: The power and rewards of assuming goodwill

We do best when we don’t assume the worst.

By Cynthia Clark

Each year I make two New Year’s resolutions—one personal and one professional. This year, I have thought deeply and purposefully about the resolutions that will frame my thinking and behaviors over the next 12 months. I try to keep my resolutions simple and clear so that I don’t lose focus. They become, in effect, my annual vision statements—a one- or two-sentence “elevator speech” that I can easily recite in a short phrase.  More ...

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